Frequently Asked Questions

CAN I MIX OLD AND NEW BATTERIES IN MY FAN?   …OR BATTERIES OF DIFFERENT TYPES?

NO, you should never mix old and new batteries or batteries of different types.  A caution warning is displayed in all of our instruction manuals.  For best performance, always use fresh alkaline batteries.

WHAT HAPPENS IF I INSTALL MY BATTERIES INCORRECTLY?

There is a risk of leakage from the batteries if they are installed incorrectly. Please follow the instructions.

MY DAUGHTER PUT THE MISTING FAN IN HER HAIR WHEN IT WAS RUNNING.  IS THERE AN EASY WAY TO UNTANGLE HER HAIR?

Yes.  Simply remove the fan blade from the motor shaft by pulling the hub straight off.  Do not pull on the blades as they may tear.  This will allow you to quickly untangle her hair.  The fan blade can be reattached when done by pushing the hub back on to the motor shaft.

MY FAN IS NOT WORKING, WHAT SHOULD I DO?

If fan does not operate, verify batteries or supplied adapter are installed correctly and that nothing is obstructing the fan blade.

WHAT SHOULD I DO WHEN I STORE MY FAN?

When storing your fan for more than two weeks, you should remove the batteries.

HOW DO I CLEAN MY FAN?

Clean only with a dry cloth. Do not allow water to drip into the fan.